Skip to main content
Intended for healthcare professionals
RCNi Plus
NS Student
Learning
Portfolio
Journals
Cancer Nursing Practice
Emergency Nurse
Learning Disability Practice
Mental Health Practice
Nurse Researcher
Nursing Children and Young People
Nursing Management
Nursing Older People
Nursing Standard
Primary Health Care
Events
RCN Nursing Awards
Nursing Live
Nursing Careers and Jobs Fairs
RCNi events calendar
CPD webinars on-demand
Jobs
Organisational subscriptions
RCNi Plus Dashboard
Portfolio
Learning
Journals
Cancer Nursing Practice
Emergency Nurse
Learning Disability Practice
Mental Health Practice
Nurse Researcher
Nursing Children and Young People
Nursing Management
Nursing Older People
Nursing Standard
Primary Health Care
CPD Quizzes
Events
RCN Nursing Awards
Nursing Live
Nursing Careers and Jobs Fairs
RCNi events calendar
CPD webinars on-demand
NS Student
Nursing Jobs
RCN Learn
Menu
Toggle Navigation
Log in
Toggle Search
Search
Log in
Register
Subscribe
RCNi
RCN
Organisational enquiries
Nursing Children And Young People
Newsroom
News
Analysis
Sponsored
COVID-19
Evidence and Practice
Clinical articles
CPD articles
CPD Quizzes
Practice question
Research in practice
A-Z of syndromes
Biological basis of child health
Features
Opinion
Comment
Expert advice
Editorial
Your views
Students
Careers
Career advice
My job
Revalidation
Digital edition
Nursing Children And Young People
Newsroom
News
Analysis
Sponsored
COVID-19
Evidence and Practice
Clinical articles
CPD articles
CPD Quizzes
Practice question
Research in practice
A-Z of syndromes
Biological basis of child health
Features
Opinion
Comment
Expert advice
Editorial
Your views
Students
Careers
Career advice
My job
Revalidation
Digital edition
RCNi Plus
NS Student
Learning
Portfolio
Journals
Cancer Nursing Practice
Emergency Nurse
Learning Disability Practice
Mental Health Practice
Nurse Researcher
Nursing Children and Young People
Nursing Management
Nursing Older People
Nursing Standard
Primary Health Care
Events
RCN Nursing Awards
Nursing Live
Nursing Careers and Jobs Fairs
RCNi events calendar
CPD webinars on-demand
Jobs
Organisational subscriptions
RCNi Plus Dashboard
Portfolio
Learning
Journals
Cancer Nursing Practice
Emergency Nurse
Learning Disability Practice
Mental Health Practice
Nurse Researcher
Nursing Children and Young People
Nursing Management
Nursing Older People
Nursing Standard
Primary Health Care
CPD Quizzes
Events
RCN Nursing Awards
Nursing Live
Nursing Careers and Jobs Fairs
RCNi events calendar
CPD webinars on-demand
NS Student
Nursing Jobs
RCN Learn
Features
A patient I’ll never forget: encounters that change nursing care
Nurses reflect on how individual patients’ experience of care inspired them to improve services, promote person-centred practice and even defined their careers
Claire Read
Posted 30 June 2023 - 01:00
Jobs
Related articles
Capturing patient feedback to improve healthcare services
Why you should read this article: • To refresh your knowledge of the purpose of gathering...
17 Jun 2024
Examining how early experiences in oncology settings influence nurses’ career decisions
Why you should read this article: • To learn about the experiences of nursing students and...
03 Jun 2024
Concerns about practice: supporting staff by fostering a climate of psychological safety
Why you should read this article: • To recognise the important role of nurse managers in...
30 May 2024
End of life care: how nurses can use a compassionate approach
Why you should read this article: • To recognise that being open to the reality of death as...
28 May 2024
5 Most Read Articles
Capturing patient feedback to improve healthcare services
Why you should read this article: • To refresh your knowledge of the purpose of gathering...
17 Jun 2024
What it was like to deal with a patient in cardiac arrest for the first time
Acting and learning under pressure was emotionally draining – but here’s why it was worth it
11 Mar 2019
Giving first aid outside the workplace: what are your responsibilities?
The legal and moral requirements for off duty staff and what the NMC says
13 Jun 2023
Ending the stigma of alcohol services
Alcohol community nurse Jill Emmerson set up a service in GP practices to engage hard-to-...
03 Jun 2015
Medicines management: Should I sign for medicines before I witness the patient taking...
As the registered nurse preparing medicines, you are ultimately responsible for making sure...
08 Jan 2018
Journals
Cancer Nursing Practice
Emergency Nurse
Learning Disability Practice
Mental Health Practice
Nurse Researcher
Nursing Children and Young People
Nursing Management
Nursing Older People
Nursing Standard
Primary Health Care
Other RCNi websites
RCNi Learning
RCNi Nursing Careers and Jobs Fairs
RCNi Nursing Jobs
RCNi Portfolio